Location: Cary, NC (Warehouse & Corporate Office)
Employment Type: Full-Time
Start Date: June 22nd (flexible)

About TrenLend

TrenLend is revolutionizing the fashion rental industry by merging the convenience of online shopping with the personalized experience of in-store try-ons. Founded by two NC State graduates, we offer a diverse selection of stylish, high-quality apparel without the commitment of purchase. With two storefronts in Cary and Raleigh, we are rapidly expanding to meet the growing demand for sustainable and affordable fashion solutions.

Position Overview

We are seeking a proactive and versatile Operations & Growth Manager to work closely with our founders in driving TrenLend's continued success. This role offers a unique opportunity to be at the forefront of a growing startup, contributing to various aspects of the business and shaping its future direction.

Key Responsibilities

• Store & Employee Management: Oversee daily operations of our storefronts, manage scheduling, and lead a team of 15+ employees to ensure exceptional customer experiences.
  
  
• Product Management: Coordinate inventory, manage product listings, and ensure timely order fulfillment.
  
  
• Customer Service: Address customer inquiries and feedback across all platforms, maintaining high satisfaction levels.
  
  
• Buying & Merchandising: Assist in selecting new inventory that aligns with current trends and customer preferences.
  
  
• Marketing & Branding: Collaborate on marketing strategies, including social media campaigns, email marketing, and in-store promotions.
  
  
• Strategic Planning: Participate in business development initiatives, including potential new store openings and service expansions.
  

Qualifications

• Bachelor’s degree in Business, Marketing, Fashion, or related field preferred.
• 1-3 years of experience in retail, operations, or a startup environment preferred but not required.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Google Workspace and familiarity with inventory management systems.
• Ability to adapt quickly in a fast-paced, ever-changing environment.
• Passion for fashion, sustainability, and innovation.
• Proactive, self-starter mindset — able to identify challenges, take initiative, and find solutions without needing constant direction
  

What We Offer

• A supportive, collaborative and inclusive work environment.
• Opportunities for professional growth and advancement.
• Employee discounts on rentals.
• More Information on benefits to come…
  

Application Process

Interested candidates should submit a resume and a brief cover letter explaining their interest in the role and how they can contribute to TrenLend's mission. Please email resume and cover letter to contact@trenlend.com.